Privacy policy
Last Update: January 19, 2026
Medxeus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health AI application ("Medxeus" or "the App"). By using Medxeus, you agree to the practices described below.
Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, email address, or account credentials, when you create an account or contact us for support.
Health-Related Inputs: Data you provide to receive AI-generated insights, including symptoms, conditions, or general health-related information.
Usage Data: Information about how you interact with the App, including device type, operating system, IP address, and activity logs.
Cookies and Similar Technologies: To improve user experience, analytics, and security.
How We Use Your Information
We use your information to:
- Provide and improve Medxeus services and features.
- Personalize your experience and deliver tailored AI insights.
- Ensure security, monitor usage patterns, and troubleshoot issues.
- Communicate important updates or respond to your inquiries.
- Comply with applicable laws and regulations.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following situations:
Service Providers: With trusted partners who perform services on our behalf (e.g., hosting, analytics, customer support).
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In connection with mergers, acquisitions, or sale of assets, where your data may be part of the transferred assets.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your data by contacting us at admin@medxeus.com.
Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Accessing and obtaining a copy of your data.
- Requesting corrections or deletions.
- Opting out of certain data uses or disclosures.
To exercise these rights, please contact us at admin@medxeus.com.
Children's Privacy
Medxeus is not directed toward people under 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it promptly.
Third-Party Links
The App may contain links to third-party services. We are not responsible for the privacy practices or content of those services.
International Data Transfers
If you access Medxeus outside your country, your information may be transferred to and processed in countries that may have different data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated through the App or via email. The "Effective Date" at the top will be updated accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@medxeus.com